Support

Email support@skillboost.tj and tell us your name, the email address on your account, and what has gone wrong. We answer during working hours.

Check that you are using the email address you registered with. If your password is not working, use the password reset option on the sign-in screen, or write to us and we will help.

Paid courses open once your application has been reviewed and your access has been activated. Course units may also open on a schedule — the app shows the date the next unit becomes available.

If you believe your access should already be open, write to us with the email address on your account.

Check your internet connection first, then close and reopen the app. If the lesson still shows no video, tell us which course and which unit and we will look at it.

You can delete your account yourself: open Profile in the app, choose Delete account, and confirm. This permanently removes your profile, contact details, course records, progress, messages and any documents you uploaded.

If you would rather we did it, write to support@skillboost.tj from the address on the account.

To ask for a copy of your data, to correct it, or to have it deleted, write to support@skillboost.tj from the email address on your account. Our Privacy Policy explains what we hold and why.